Responsible gambling

At Pokies Lounge Casino, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be treated as entertainment, not a source of income. As such, we strive to promote safe and responsible gambling practices among our players. Our licensing and regulatory compliance ensure that we meet the highest standards of industry regulations.

As a responsible operator, we recognize the importance of providing tools and resources to help our players stay in control of their gaming habits. We are dedicated to promoting healthy gaming practices and encouraging our players to seek help if they feel that their gambling is becoming problematic.

What Is Responsible Gambling?

Responsible gambling means treating gambling as entertainment, not a source of income. It involves being aware of your spending limits and sticking to them, never chasing losses, and avoiding excessive betting.

Some warning signs of problem gambling include:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

If you notice any of these signs in yourself or someone else, it may be time to seek help.

Tools to Stay in Control

To help our players stay in control, we offer the following tools:

• Deposit Limits: Set daily, weekly, or monthly limits on your deposits
• Wagering Limits: Limit the amount you can wager per session
• Session Time Limits: Set time limits for each gaming session
• Reality Checks: Receive reminders to check your gaming activity and balance
• Loss Limits: Limit the amount of money you can lose in a single session
• Self-Exclusion Options: Choose to exclude yourself from our site for a set period

We are committed to providing these tools and resources to help our players stay safe and responsible.

How to Request Limits or Exclusion

If you need to request limits or exclusion, you can do so by:

• Contacting our customer support team via live chat or email
• Logging into your account and accessing the "Responsible Gaming" section

Our team will be happy to assist you with setting up limits or excluding yourself from our site. We strive to apply these measures as quickly as possible, usually within a few hours.

Support for Problem Gambling

If you feel that your gambling is becoming problematic, we encourage you to seek help. Some common signs of problem gambling include:

• Chasing losses
• Borrowing money to gamble
• Lying about your gambling habits
• Neglecting other areas of life

If you are struggling with problem gambling, please reach out to one of the following organizations for support:

• GamCare
• BeGambleAware
• Gambling Therapy

Our team is here to support you and help you find resources to overcome problem gambling.

Protecting Minors

We take the protection of minors very seriously. Underage gambling is strictly prohibited on our site, and we employ age verification methods to ensure that only adults can access our services. We also recommend that parents use parental control software to monitor their child's online activity.

If you are concerned about underage gambling or have questions about our policies, please do not hesitate to contact us.

Resources and Useful Links

For additional support and resources, we recommend the following:

• GamCare
• BeGambleAware
• Gambling Therapy
• National Council on Problem Gambling (NCPG)
• The Responsible Gaming Trust (RGT)

Remember, responsible gaming is everyone's responsibility. We are here to support you in your gaming journey and provide the tools and resources you need to stay safe and in control.